Privacy Policy
Your privacy and data security are our top priorities. Learn how we protect your information.
Introduction
Duvoire ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
- Name, email address, phone number, and mailing address
- Property information and listing details
- Payment and financial information
- Communication preferences and history
- Property management agreements and contracts
Automatically Collected Information
- IP address, browser type, and device information
- Website usage data and analytics
- Cookies and similar tracking technologies
- Geolocation data (with your consent)
Third-Party Information
- Information from property booking platforms (Airbnb, VRBO, etc.)
- Public records and property databases
- Social media profiles (when publicly available)
How We Use Your Information
Service Provision
- Provide property management services
- Process bookings and payments
- Communicate with property owners and guests
- Handle maintenance and property issues
Business Operations
- Improve our services and website
- Send marketing communications (with consent)
- Comply with legal obligations
- Prevent fraud and ensure security
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, property management software, and customer support tools.
Legal Requirements
We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Property Listings
Property information may be shared on booking platforms and our website to facilitate rentals, but personal contact information is protected.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- SSL encryption for data transmission
- Secure data storage and backup systems
- Regular security audits and updates
- Access controls and authentication
Organizational Measures
- Employee training on data protection
- Confidentiality agreements
- Incident response procedures
- Regular privacy policy reviews
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access and Control
- Access your personal information
- Correct inaccurate information
- Delete your information (with limitations)
- Port your data to another service
Communication Preferences
- Opt-out of marketing communications
- Control cookie preferences
- Manage notification settings
- Request data processing restrictions
To exercise these rights: Contact us at hello@duvoire.com or call (775) 200-1742
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze website usage, and provide personalized content.
Types of Cookies
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used for targeted advertising (with consent)
- Preference Cookies: Remember your settings and preferences
Managing Cookies
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
EU/UK Residents: We comply with GDPR requirements for international data transfers and have appropriate safeguards in place.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our website
Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Phone
(775) 200-1742Address
5150 Mae Anne Ave Ste 405 #5576
Reno, NV 89523
Data Protection Officer
For GDPR-related inquiries
Response Time: We will respond to your privacy-related inquiries within 30 days.